A simple and secure online portal for residents, committee members, and building managers to manage day-to-day building matters — take control of your strata and and lower costs.
OwlConcierge
Your building, organised.
Your building, organised.
check_circle
Reduce admin time for committees and managers
check_circle
Keep residents informed and engaged
check_circle
Replace fragmented tools and manual processes
For building managers, committees, and residents.
Already have access? Log in.
New here? Apply for early access.
OwlConcierge
OwlConcierge
Your building, organised.
Your building, organised.
A simple and secure online portal for residents, committee members, and building managers to manage day-to-day building matters — take control of your strata and and lower costs.
check_circle
Reduce admin time for committees and managers
check_circle
Replace fragmented tools and manual processes
check_circle
Keep residents informed and engaged
For building managers, committees, and residents.
Already have access? Log in.
New here? Apply for early access.
CORE PROBLEMS YOU SOLVE
CORE PROBLEMS YOU SOLVE
Ditch the chaos, Run your building with clarity and control
Today
Today
With OwlCOncierge
With OwlCOncierge
- Requests handled via email, phone, or WhatsApp
- No visibility on approvals, usage, or activity
- Manual or non-existent control over parking, maintenance, and bookings
- Poor communication with residents
- No reliable records of tenants, owners, or property managers
- Reactive maintenance leading to higher long-term costs
- No accountability or tracking of bylaw breaches
- All requests managed in one central system
- Structured approval workflows for full control
- Automated notifications to residents and committee
- Complete visibility and activity tracking
- Lower maintenance costs through better coordination and planning
- Transparent bylaw reporting accessible to residents
- Enforced visitor parking rules with clear tracking and control
CORE PROBLEMS YOU SOLVE
CORE PROBLEMS YOU SOLVE
Ditch the chaos, Run your building with clarity and control
Today
Today
- Requests handled via email, phone, or WhatsApp
- No visibility on approvals, usage, or activity
- Manual or non-existent control over parking, maintenance, and bookings
- Poor communication with residents
- No reliable records of tenants, owners, or property managers
- Reactive maintenance leading to higher long-term costs
- No accountability or tracking of bylaw breaches
With OwlCOncierge
With OwlCOncierge
- All requests managed in one central system
- Structured approval workflows for full control
- Automated notifications to residents and committee
- Complete visibility and activity tracking
- Lower maintenance costs through better coordination and planning
- Transparent bylaw reporting accessible to residents
- Enforced visitor parking rules with clear tracking and control
WHO OWLCONCIERGE IS FOR
WHO OWLCONCIERGE IS FOR
Designed for strata living
Designed for strata living
OwlConcierge provides different tools depending on your role in the building.
Residents
Residents
• Report common-area maintenance issues
• Inform Moving In/Out
• Report By-Breach
• Control visitor parking
• Access building notices and documents
• Contact the building manager easily
• Inform Moving In/Out
• Report By-Breach
• Control visitor parking
• Access building notices and documents
• Contact the building manager easily
Committee Members
Committee Members
• Review and approve quotes or documents
• Access meeting agendas and minutes
• Stay informed about building matters
• View key documents in one place
• Access meeting agendas and minutes
• Stay informed about building matters
• View key documents in one place
Building Managers
Building Managers
• Track maintenance and issues
• Coordinate contractors
• Monitor compliance tasks
• Communicate with residents and committee
• Coordinate contractors
• Monitor compliance tasks
• Communicate with residents and committee
WHO OWLCONCIERGE IS FOR
WHO OWLCONCIERGE IS FOR
Designed for strata living
Designed for strata living
OwlConcierge provides different tools depending on your role in the building.
Residents
Residents
• Report common-area maintenance issues
• Inform Moving In/Out
• Report By-Breach
• Control visitor parking
• Access building notices and documents
• Contact the building manager easily
• Inform Moving In/Out
• Report By-Breach
• Control visitor parking
• Access building notices and documents
• Contact the building manager easily
Committee Members
Committee Members
• Review and approve quotes or documents
• Access meeting agendas and minutes
• Stay informed about building matters
• View key documents in one place
• Access meeting agendas and minutes
• Stay informed about building matters
• View key documents in one place
Building Managers
Building Managers
• Track maintenance and issues
• Coordinate contractors
• Monitor compliance tasks
• Communicate with residents and committee
• Coordinate contractors
• Monitor compliance tasks
• Communicate with residents and committee
PRODUCT OVERVIEW
PRODUCT OVERVIEW
Stop managing your building through emails and spreadsheets
Core Platform
Core Platform
Run daily operations simply
Smart Operations
Smart Operations
Reduce admin and gain control
Premium
Premium
Handle complex buildings and advanced needs
PRODUCT OVERVIEW
PRODUCT OVERVIEW
Stop managing your building through emails and spreadsheets
Core Platform
Core Platform
Run daily operations simply
Smart Operations
Smart Operations
Reduce admin and gain control
Premium
Premium
Handle complex buildings and advanced needs
KEY USE CASES
KEY USE CASES
Everything you need, built for residential living
arrow_drop_down_circle
Divider Text
KEY USE CASES
KEY USE CASES
Everything you need, built for residential living
arrow_drop_down_circle
Divider Text
HOW IT WORKS
HOW IT WORKS
No apps to install.
Works on computer, tablet, and mobile
Works on computer, tablet, and mobile
HOW IT WORKS
HOW IT WORKS
No apps to install.
Works on computer, tablet, and mobile
Works on computer, tablet, and mobile
WHY YOUR BUILDING USES OWLCONCIERGE
WHY YOUR BUILDING USES OWLCONCIERGE
OwlConcierge is designed specifically for residential buildings and strata communities.
- Operated and supported by OwlEstate
- Built for Australian strata requirements
- Easy to use for all ages
- Secure access — only authorised users
- Reduces emails, paperwork, and confusion
This portal is part of how your building is managed.
WHY YOUR BUILDING USES OWLCONCIERGE
WHY YOUR BUILDING USES OWLCONCIERGE
OwlConcierge is designed specifically for residential buildings and strata communities.
- Operated and supported by OwlEstate
- Built for Australian strata requirements
- Easy to use for all ages
- Secure access — only authorised users
- Reduces emails, paperwork, and confusion
This portal is part of how your building is managed.
SECURITY & SUPPORT
SECURITY & SUPPORT
Your access to OwlConcierge is secure and role-based.
• You only see information relevant to you
• Your data is protected
• Actions are recorded for transparency
• Your data is protected
• Actions are recorded for transparency
If you need help:
• Contact your building manager
• Or contact OwlEstate support
• Or contact OwlEstate support
PRICING
PRICING
Simple, transparent pricing for every building.
Core
Core
Everything you need to get started.
Smart
Smart
More control. Less admin.
Premium
Premium
For complex buildings and advanced needs.
ONBOARDING
ONBOARDING
One-time setup to get your building up and running smoothly.
Small Buildings
Small Buildings
≤ 50 units
≤ 50 units
$600
$600
Medium Buildings
Medium Buildings
51–150 units
51–150 units
$1,000
$1,000
Large Buildings
Large Buildings
151+ units
151+ units
$1,500 +
$1,500 +
Special launch offer
Early Adopter Program
Early Adopter Program
Get started with zero upfront cost and lifetime savings.
$0 onboarding
(normally $600–$1,500)
(normally $600–$1,500)
$0 core subscription
forever
forever
50% off for Smart & Premium plans FOREVER
Limited number of Buildings
PLAN DETAILS
PLAN DETAILS
Info within Pricing if they click to see more:
Core Platform
Smart Operations
Premium / Advanced
- Maintenance requests
- Resident communication (web, email)
- Document access
- Move in/out coordination
- Utilies connection app
- Pet Approval requests, Unit renovation approval and communication with the committee.
- Visitor parking management
- Approval workflows (pets, renovations)
- Common area bookings
- Tenant verification
- Resident data management
- Welcome Pack for new residents
- Activity tracking and basic reporting
- SMS Notifications
- Maintenance dashboard and tracking
- Committee decision workflows
- Contractor platform for maintenance jobs
- AI-powered 24/7 support
- Predictive building maintenance insights
- Access to on-demand caretaking services
SECURITY & SUPPORT
SECURITY & SUPPORT
Your access to OwlConcierge is secure and role-based.
• You only see information relevant to you
• Your data is protected
• Actions are recorded for transparency
• Your data is protected
• Actions are recorded for transparency
If you need help:
• Contact your building manager
• Or contact OwlEstate support
• Or contact OwlEstate support
PRICING
PRICING
Simple, transparent pricing for every building.
Core
Core
Everything you need to get started.
$79
$79
per building / month
arrow_drop_down_circle
Divider Text
Smart
Smart
More control. Less admin.
$129
$129
per building / month
arrow_drop_down_circle
Divider Text
Premium
Premium
For complex buildings and advanced needs.
$199+
$199+
per building / month
arrow_drop_down_circle
Divider Text
Small Buildings
Small Buildings
≤ 50 units
≤ 50 units
$600
$600
Medium Buildings
Medium Buildings
51–150 units
51–150 units
$1,000
$1,000
Large Buildings
Large Buildings
151+ units
151+ units
$1,500 +
$1,500 +
Special launch offer
Early Adopter Program
Early Adopter Program
Get started with zero upfront cost and lifetime savings.
$0 onboarding
(normally $600–$1,500)
(normally $600–$1,500)
$0 core subscription
forever
forever
50% off for Smart & Premium plans FOREVER
Limited number of Buildings
PLAN DETAILS
PLAN DETAILS
Info within Pricing if they click to see more:
Core Platform
- Maintenance requests
- Resident communication (web, email)
- Document access
- Move in/out coordination
- Utilies connection app
- Pet Approval requests, Unit renovation approval and communication with the committee.
Smart Operations
- Visitor parking management
- Approval workflows (pets, renovations)
- Common area bookings
- Tenant verification
- Resident data management
- Welcome Pack for new residents
- Activity tracking and basic reporting
- SMS Notifications
Premium / Advanced
- Maintenance dashboard and tracking
- Committee decision workflows
- Contractor platform for maintenance jobs
- AI-powered 24/7 support
- Predictive building maintenance insights
- Access to on-demand caretaking services
FAQ
FAQ
Got questions? We've got answers
Is the platform free forever for ealry adopters?
Yes, the core plan will be free forever for early adopter buildings and get a life-time 50% discount if they move to other plans.
arrow_drop_down_circle
Divider Text
What happens after the pilot?
Only Buildings registered during the early adopters stage will received the discount, and new buildings will be on a paid plan based on selected tier.
arrow_drop_down_circle
Divider Text
How long does onboarding take?
Typically a few days depending on building size and setup.
arrow_drop_down_circle
Divider Text
Do residents need to download anything?
Access is provided via web (and mobile support if applicable).
arrow_drop_down_circle
Divider Text
Ready to simplify your building management?
Ready to simplify your building management?
If you have not received an invitation or are having trouble logging in, please contact your building manager.
WHY YOUR BUILDING USES OWLCONCIERGE
WHY YOUR BUILDING USES OWLCONCIERGE
If you have not received an invitation or are having trouble logging in, please contact your building manager.
settings
Divider Text
Operated by OwlEstate
Operated by OwlEstate
OwlConcierge
OwlConcierge
About OwlConcierge
About OwlConcierge
Privacy & Data Protection
Privacy & Data Protection
Support
Support
Have questions?
Have questions?